UTILITY BILLING RELIEF PROGRAM
Customers who receive services from government programs or meet household income guidelines may be eligible for bill relief on three (3) utility bills not to exceed $450 in total within a 12-month period. Assistance is based on available funding. To apply for assistance you must contact The Salvation Army who will verify your eligibility. You can contact our partner representative directly at 503-640-4311 ext 1205 or via email at [email protected] . 

Additional information regarding utility billing relief can be obtained on our city website or by calling City Hall at 503-357-9112.

SIGN UP FOR AUTOPAY
Would you like to have your water bill deducted from your Checking/Savings account or billed to your Credit Card each month without having to log in and make a payment?

First you will need to verify your email address. To do this click on MY PROFILE tab if you have not verified your email it will tell you here.  Once the email is verified, then click on the My Profile tab, then click EDIT by your account number to set up auto pay.

MULTIPLE WATER ACCOUNTS
If you have more than one water account setup then you will need to do this one time for each account.  Make sure you have saved your preferred payment method.  Then click on the EDIT for each account to set up autopay.